1. A new AI-powered report just dropped, analyzing 85,000 gym reviews + 1,000+ consumer surveys… and the results? VIBES are everything. 🔥
2. 🥇 EōS Fitness ranked #1 in customer satisfaction, followed by Snap Fitness & Crunch. Why? Welcoming atmospheres, friendly staff, and cleanliness.
3. 📈 Mentions of a gym’s vibe in reviews shot up 35.6% YoY. People want positive energy, not just weights & machines.
4. 💰 But price still rules. 62% of people think gyms are overpriced, and 54% refuse to pay over $19.99/month. 30% would cancel over a price hike.
5. 🚪 Crowded gyms are out. Mentions of “busy” & “crowded” dropped 22-30%—and 19% of members would cancel if their gym gets too packed.
6. 💪 Staff make or break the experience. 14% of reviews praised friendly employees, but 9% of people would cancel over bad customer service.
7. 🧼 Cleanliness is mandatory. Reviews calling gyms “dirty” dropped 13.3%, but 29% of people would still cancel if a gym isn’t clean.
8. 🔥 Gen Z & Millennials want 24/7 gym access (64% want it), Open space for custom workouts (41%), and a place for gym selfies 📸 (56% of Gen Z take them!)
9. How do people pick a gym? 64% want a free trial or day pass. 47% read Google reviews. 44% take a tour, and 28% check social media.
Gyms that invest in community, cleanliness, and customer experience will WIN in 2025. 💯
Find the best one for YOU at gymstracker.com. Your vibe, your goals, your gym. 🚀
